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Deliveries

We are currently experiencing a 5-7 working day delivery from when the funds are cleared, In most cases, orders are shipped out within 72 hours (not including weekends) after payment has cleared. In most cases, items are shipped through the Postal Service, recorded delivery.  You will be notified via email once your shipment is on its way.

The KP Equestrian website, makes every effort to fill orders completely in the initial shipment. Occassionally, items will not be immediately available and must be back ordered. Back ordered items will be filled within 30 days of your order at no additional shipping charge. If The KP Equestrian website, is unable to fill a back order within 30 days, we will refund you in full for the back ordered item(s).

Returns

If you need to return/replace any item, please email us at info@kdctrading.com with subject "RETURNS" followed by your Order ID (found on your invoice or packing list). in the body of the email include your contact details and what you are returning/replacing and the reason.

Included in the shipment will be details of what to do with the return.

For further information please see our Terms & Conditions click here